Number of complaints from Kazakhstanis about the Internet and cellular communications has increased 2.5 times
Under the chairmanship of Vice-Minister of Trade and Integration of the Republic of Kazakhstan Kairat Balykbaev held the IV-th meeting of the Interdepartmental Council on consumer protection, press service of the Ministry of Trade and Integration reports.
It was attended by heads of government agencies, the National Chamber of Entrepreneurs Atameken and representatives of the Republican Association of Consumers of Kazakhstan. The participants discussed problematic issues of increasing tariffs for mobile communication services, Internet providers, as well as violations of consumer rights by subjects of recreational, tourism and hotel business.
Askar Tynysbekov, head of the Committee for Consumer Rights Protection, noted the increase in the number of complaints and appeals from consumers in these areas.
In comparison 2021-2022, the number of appeals increased 2.5 times in the field of telecommunications.
The results of an independent sociological survey of 10 thousand respondents, indicate dissatisfaction with the services of Internet providers - 33.3%.
The requirements of the law and rules for the provision of communication services are ignored by telecom operators, which causes great dissatisfaction on the part of the population and requires a prompt and systemic solution.
Askar Tynysbekov, represented by the Commissioner for Coordination of State Bodies in the field of consumer protection, recommended the Ministry of Digital Development to take appropriate response measures.
Also due to the receipt of many complaints from vacationers in recreation centers, the lack of a unified position and legal regulation of this issue on the initiative of the Committee on Protection of Consumer Rights heard the acting chairman of the Committee of Tourism Nurtas Karipbaev.
As a result of the discussion of this issue, appropriate recommendations were given to the authorized persons.
According to the head of the agency, the number of consumer appeals increases by 20% annually.
While the authorized body received 21 thousand in 2020, in 2022 the number of consumer complaints received increased to 30.2 thousand appeals.
The greatest number of consumer complaints by specific weight is observed in the spheres of retail trade - 14.3 thousand, consumer services - 4.7 thousand, electronic commerce - 2.6 thousand appeals.
And the greatest growth occurred in such spheres as provision of services in public catering facilities - 2.8 times, transportation and communication services - 2.5 times, and in the sphere of medical services - 2 times.
However, these facts do not reflect the actual state of affairs in the field of consumer protection, as not all consumers apply for protection of violated rights to government agencies and public associations of consumers" - said the head of the agency.
At the beginning of the report, the main aspects of the new draft Law on Consumer Protection were presented.
In particular, it is the debureaucratization of the multi-stage system of consideration of consumer complaints, civil liability of the entrepreneur in favor of the consumer, strengthening the status of the law and inter-sectoral coordination of state bodies in the areas of consumption, introduction of the institution of the Ombudsman for consumer protection, synchronization of consumer protection norms of electronic commerce with its face-to-face form.
Expressed their views Director of Tourism Department of the National Chamber of Entrepreneurs Atameken Damilya Kunanova, heads of the Republican Association of Consumers of Kazakhstan and the association of catering.
Following the meeting, Vice-Minister of Trade Kairat Balykbayev gave recommendations to the Ministry of Tourism and Sports, and the Committee of Technical Regulation and Metrology in the optimal time to develop national standards and implement their application in the recreational, tourism, hotel business.
The Telecommunications Committee was recommended to work on providing interregional telecommunications inspectorates with appropriate equipment to measure the quality and speed of the Internet.
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12 flights delayed in Astana due to bad weather
Astana International Airport announced the delay of several flights due to monster wind pounding the Kazakh capital, Kazinform News Agency reports.
Earlier this morning, 6 out of 80 departing flights and 6 out of 82 arriving flights have been delayed.
The following outbound flights have been delayed:
- FZ1304 Astana - Dubai
- TK357 Astana - Istanbul
- IQ353 Astana - Atyrau
- IQ437 Astana - Petropavlovsk
- KC7365 Astana - Oral
- DV479 Astana - Sanya
Four flights have been delayed due to unfavorable weather conditions in Astana.
The following inbound flights have been delayed:
- KC621 Almaty - Astana
- KC7316 Kyzylorda - Astana
- DV742 Aktau - Astana
- IQ354 Almaty - Astana
- KC7366 Oral - Astana
- IQ353 Almaty - Astana
One can find details about the status of flights and possible changes in the schedule on the official website of the Astana International Airport www.nn-airport.kz or contact a 24-hour call-center 8 (7172) 702-999.
Flight operations at the Astana International Airport have been disrupted due to adverse weather conditions, including strong winds and snowstorms since November 6.
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Over 40 kulans transported to Ile-Balkhash Reserve to restore species' population
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The Ministry of Ecology and Natural Resources of the Republic of Kazakhstan, in cooperation with the UN Development Programme (UNDP), has successfully completed the next stage of the kulan reintroduction as part of the Turan tiger habitat restoration initiative. This month, more than 40 kulans were transported from Altyn Emel National Park to the Ile-Balkhash Reserve. In 2022, as part of this initiative, the first 60 kulans were relocated and successfully adapted to their new environment, Kazinform News Agency cites the UNDP Kazakhstan press service.
The kulan disappeared from Kazakhstan in the 1930s. To restore the population of this species, a long-term reintroduction project was implemented in several stages. Between 1953 and 1961, 14 kulans were transported to Barsa-Kelmes Island from the Badkhyz Nature Reserve in Turkmenistan. When their population on the island reached 200, the next stage-moving them to the mainland-began. This is how the kulans ended up in Altyn Emel National Park, where the restored population has become one of the most successful cases in the world regarding the reintroduction of wild odd-toed ungulates and currently represents the largest free-ranging population of kulans.
Today, in South Balkhash, the initiative to reintroduce the Turan tiger is being implemented within the territory of the Ile-Balkhash State Nature Reserve. In this context, extensive efforts are being made to create its food base, including the kulan reintroduction. The project is being implemented by UNDP and the Committee for Forestry and Wildlife of the Ministry of Ecology and Natural Resources. As part of the project, in 2022, 60 kulans were transported.
The reintroduction of kulans from Altyn Emel State National Park to the Ile-Balkhash and Altyn Dala reserves is another step in the efforts of the Committee for the Conservation and Restoration of Biodiversity. The clear implementation of all scheduled action plans for the reintroduction of rare animal species, along with the support of our partners-UNDP and the Kazakhstan Association for the Conservation of Biodiversity-creates a robust basis for future environmental initiatives and the country’s achievements in restoring the ecosystem and returning lost biodiversity," noted Daniyar Turgambayev, Chairman of the Committee for Forestry and Wildlife of the Ministry of Ecology and Natural Resources of the Republic of Kazakhstan.
Reintroduction is not only a process of transportation but also involves diligent post-relocation care and monitoring of the animals. The Ile-Balkhash State Nature Reserve aims to provide care and feeding for the transported kulans for the next six months before they are released into the wild. In addition, as part of this initiative, three kulans were tagged with telemetry to further study their behavior in the wild.
We are proud that Kazakhstan is becoming an example of successful reintroduction of species on the brink of extinction. It requires joint efforts and accountability from all participants in the process, and we are pleased to cooperate with the Ministry of Ecology and Natural Resources of the Republic of Kazakhstan to achieve our common goal-restoration and conservation of the country's unique biological diversity," said Katarzyna Wawiernia, UNDP Resident Representative in Kazakhstan.
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By Government decision, Khoja Ahmed Yassawi's mausoleum been placed under state protection
Images | primeminister.kz
Museum-reserve "Aziret Sultan" from now on will be under state protection. The corresponding decree was signed by the Prime Minister of the Republic of Kazakhstan Olzhas Bektenov, primeminister.kz reports.
The famous historical monument mausoleum of Khoja Ahmed Yassaui is the first Kazakhstani site included in the UNESCO World Heritage List and belongs to the unique monuments of medieval architecture.
Taking into account its significance and historical and cultural value, as well as in order to ensure its safety, the Government adopted a resolution to include the museum-reserve ‘Әziret Sultan’ in the list of objects subject to state protection.
According to the document, the security of the object will be ensured by the relevant departments of the internal affairs bodies.
As is known, the mausoleum was erected on the burial place of the Turkic poet and founder of the Sufi order of Yassawiya Khodja Ahmed Yassawi in the city of Turkestan.
The mausoleum consists of eight rooms, which are arranged around the central, largest in the complex hall Kazandyk.
In the period from 1385 to 1405, a complex of structures was built around the mausoleum and now the museum-reserve includes a mosque, palace halls big and small aksarai, a library (kitabkhana) and an economic complex, which includes a well house (kudukkhana), kitchen (askhana), living quarters (hujra) and others.
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Acute respiratory viral infections on the rise in Kazakh capital
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7,100 ARVI cases were recorded in the Kazakh capital over the past week that is 19.5% or 1.2 times more compared the same period of the previous year, deputy head of the Astana sanitary and epidemiological control department Zhanna Praliyeva told a briefing, Kazinform News Agency reports.
She said the results of the 37th week of laboratory research claimed that no flu or COVID-19 cases were detected in patients. It revealed non-influenza respiratory viruses, such as parainfluenza virus type 4 and mixed infection. 173 pregnant women, 3,709 children under 14 years old, and 255 babies under 12 months old were diagnosed with acute respiratory viral infection.
Flu vaccination of high-risk groups, including health workers, children, and elderly people began on September 18. The vaccination campaign is rolled out at 44 healthcare facilities. It takes 14 days after vaccination before an immune response develops and remains for around a year.
Zhanna Praliyeva urged all to wash their hands, cover their cough, minimize close contact with people who may have influenza, wear masks in public places, and avoid crowded places.
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Astana hosts closing ceremony of 5th World Nomad Games
Images | worldnomadgames.kz
The closing ceremony of the 5th World Nomad Games featuring a musical performance and words of congratulations from World Ethnosport Confederation President Bilal Erdoğan and Kazakh Sport and Tourism Minister Yerbol Myrzabossynov took place in the Kazakh capital of Astana, Kazinform News Agency correspondent reports.
World Ethnosport Confederation President Bilal Erdoğan shared that during the five days of the Games he had seen the performances of around 2,500 athletes from 89 countries. The World Nomad Games presented the history and worldview of nomads, a mixture of fascinating sport and entertaining show.
This historic organization demonstrates the world that Kazakhstan has big ambitions to institutionalize traditional sports around the world. Attracting attention on all levels, these historic games show our rich cultural heritage, as was witnessed by the opening ceremony, choice of places, sports facilities and cultural events in great detail. The World Nomad Games, held under FIPS rules, once again proved that our traditional sports are not simply competitions, he said.
Bilal Erdoğan highlighted that the Games are the means for establishing friendship, solidarity and brotherhood. Athletes brought together by the Games remind of the importance of collaboration and sharing a common culture.
For myself, the irreplaceable support of Kassym-Jomart Tokayev in holding the Games became one of the key factors of such success. I’d like to take this opportunity to thank the President and the entire team, that devoted itself to the holding of the Nomad Games. Each contributed to this sports festival as well as to the history, said Bilal Erdoğan.
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Kazakhstan tops medal standings at end of 5th World Nomad Games
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Team Kazakhstan added 25 more medals at the 5th World Nomad Games to bring their total medal count to 114, including 44 gold, 33 silver and 37 bronze ones, before the tournament wraps up, Kazinform News Agency correspondent reports.
Team Kazakhstan was represented by a total of 216 athletes in 21 sports at the 5th World Nomad Games.
On Day Six of the Games, Team Kazakhstan won 25 medals, including 11 gold, nine silver and nine bronze medals.
Today, Bakyt Tolay brought Team Kazakhstan a gold medal in the Zheti kut stage in the Tenge ilu event.
Kazakhstan’s eagle hunter Serikbek Kuntugan claimed gold in the Kusbegilik final.
Team Kazakhstan won two gold and two bronze medals in the Mangala (Turkish traditional intellectual game) event, with Kundyz Yessipkep claiming the women’s gold and Aigerim Kuanyshbekova - bronze. Bigali Zkiryayev claimed a gold medal in the men’s Mangala event and Azamat Kaidarov - a bronze medal.
Kazakhstan ended up with a silver medal in the Ordo event (Kyrgyz national game). Coming in first was Team Kyrgyzstan. Tajikistan was placed third.
Kazakhstan swept the podium in the Kunan baige at the Games, with Amir Serik winning gold, Ansar Arysstanbek hauling silver and Dilnur Nurmukash settling for bronze.
Ansar Arysstanbek brought Team Kazakhstan a gold medal in the Alaman baige event. Coming in second was Khamza Amanfeldy of Kazakhstan. Kyrgyzstan’s Nurel Elessov was placed third.
Kazakhstan’s Serzhan Baktybay won gold in the Top Baige event. Arnat Muratkhan and Zhanbolat Marden of Kazahstan claimed second and third places, respectively.
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